Archive for the ‘Tech’ Category:

Tigerdirect sux

August 24th, 2007

Don’t ever ever get a gift card for Tigerdirect.com – trust me. I worked for yahoo, got a free gift certificate at giftcertificates.com, which i used to buy $250 gift cards at Tiger direct. Bad move. All i wanted to do was buy stuff from their site using the gift cards –

  1. I ended up having to call them 5 times, totaling about 3 hours, longest call was over an hour (this really sucked)
  2. I got passed around from customer service to credit card payment and back and on hold and talked to supervisors and on hold and … dropped entirely, 3 of 5 times. Each time they liked to tell me how their internal operations work (hello, do i care?), and it varied depending on who i talk to.
  3. Web site is great, but does not work with gift card system. During checkout, It incorrectly reports the amount available on gift cards
  4. If you use less than the full amount of a gift card, they have to mail you another gift card for the difference (why not email? or better yet, just change the amount on the gift card to whats left? not rocket science)
  5. They have at least 2 different types of gift card numbers, and one of the problems i had was that both could not be applied to one
    order – at least the supervisor acknowledged this as not great and made it work for me.  well, i hope he made it work – not shipped yet.

Seriously, guys, how much money do you waste on customer service? Perhaps gift cards are not that popular, and its not worth the time to make the system functional, relying on supervisors to fix it? I thought about calling Carl Fiorentino, TigerDirect’s president, at home in Miami, like Fred Wise did, but haven’t. I think i got it sorted – we’ll see if my package arrives after burningman.

I love being a Geek

August 19th, 2007

I can’t tell you how excited and happy I am now that i got my laptop fixed. My macbook pro, which died in India, was resurrected by the good kids at Apple. I’ve been waiting to get this laptop fixed since i got back – and it finally arrived thursday after 11 days of separation anxiety. Hurray. Now i’m loading it up with software, mp3s, and videos.

Here’s a little more on fixing a broken macbook pro. First lemme tell you its condition – it was in my bag, well padded, but the bag fell off the roof of a SUV going 30 mph. Ouch. Surprisingly, it did boot up – the screen was mostly cracked (nice fractals) but the upper left corner of the screen i could see the mouse and the little blue apple. The harddrive worked (wow), the keyboard sorta worked, but the sides of the titanium casing had ripples in it, making the ports questionable. I took it to the apple store for an estimate – he quoted $1,000 for tier 4 damage – meaning they would replace all parts needed to get it back to normal. He said a 3rd party could fix it cheaper – maybe – and mentioned techrestore. I talked to those guys, but they wanted $500 for just a screen fix – and wouldn’t give me an upperbound – like, the most it would cost for a new screen, new case, new ports, new drive, etc. So i just decided to let apple do it. Apparently the first apple guy was incorrect on the price – Apple ended up charging me about $1,300 ($1,140 tier 4, $100 labor, $96 tax) – more than a brand new windows laptop. Of course, this IS a macbook pro. Ooooooo…. But i gotta say, i think they replaced EVERYTHING. It’s like i have a whole new computer. Feels so nice and purty. I’m soo happy. I love being a Geek.

Oh, and before i took it in, i wanted to salvage my harddrive data – mostly pics – because apple likes to erase everything. My ports wouldn’t work, so i had to remove my drive and put in a external harddrive enclosure, and mount it to another computer. Removing the drive was a bit of work, but a success, thanks to the macworld macbook pro hard drive upgrade guide (say that 10 times fast).  After doing this, i decided i could do it again, replacing the new 100GB drive with a 250GB hardrive (only $200). I also ordered another 1GB of RAM ($50), which will arrive next week. Woop!

So yeah, like i said, this stuff makes me happy, so i know i’m a geek. And i love it.

Lamayuru to Padum

July 28th, 2007

Updated 7/2008 with my pics. orig pic

Between Sengi La and Margun La

I already mentioned getting my trek on in India – well, I survived the 10 days. But my laptop didn’t, and my iPod ran away. More importantly, I saw amazing mountain peaks and valleys, powerful rivers, crystal clear streams, horses, sheep, yaks, and donkeys, locals, other trekkers, villages and gompas (monastaries). But mostly i stared at rocks at my feet as i hiked 4 to 8 hours a day for 10 days. The exercise, fresh air, and beautiful scenery made this one of my favorite parts of my Round the world trip.

Unloading at Lamayuru - Day 1

I hiked with 7 others – 4 others who payed, and 3 who got paid. The 4 other trekkers were all from Switzerland – 2 Swiss German, Amir and Patrick, and two Swiss French, Sam and Jo (the only girl). They met each other on the bus to Leh and organized this trip. I just happen to find a sign that said they were looking for more peeps and joined just 2 days before we left. The 3 who got paid were 2 guides and a ponyman. The ponyman is a local dude who carries the stuff – ours had 2 horses and 4 ponies. His english was practically non-existant, but his spirit was great. The 2 guides, Rigzen and Thinles, were from Leh and were quite entertaining. Rigzen was the main guide, young and smart, a bit more reserved than Thinles, and hiked with us every day. Thinles (pronounced tin-less) was his friend and assistant, mostly hiking with the ponyman. Both could speak Ladakhi (local language), Hindi (india national language) and English. Thinles’s english was barely passable, but always entertaining. “Today is much problem, you know?” or just “today is .. you know, by god”. At night they cooked us amazing dishes like .. rice, soup, and vegies (‘amazing’ said in my sarcastic voice). Actually, except for the lack of protein, food was OK – just kinda boring and flavorless. But when you hike and burn so much calories, food cannot taste bad, and i was always thankful to have plenty to eat for dinner.

The route was from Lamayuru to Padum – from north to south, starting in Ladakh region and ending in Zanskar. It is commonly called the Zanskar trek, although there are other routes going thru Zanskar. Total distance was 136km (85 miles), with much elevation gain and loss – 8 passes total. It takes 5 to 10 days (well, locals do it in 5, most tourists do it in 8-10). We technically hiked it in 9 days, since the first day was a wash waiting for the ponyman to show up. Stupid late ponyman. We left Leh on July 4 and arrived in Padum on July 13. The route we took is the same as the one discussed in the previously mentioned book, “Trekking in Ladakh“, pages 197, 269-245. I got most of details from there. I even plotted the places we stayed on google earth. View my hike on google maps. (not as cool as this guy’s google earth video from nepal).

Baby Sheep and Wanla Child

I chose this route cuz it was supposed to be more challenging – a bit longer than most, with alot more elevation gain and loss. Over half the people who come to region do the markha valley, a 5-8 day trek right by Leh. I had the time so i wanted to do something a bit longer and more remote. There are only a handful of options, and this one was sold to me as having more dramatic moutains, amazing river valleys, ancient gompas, and varied geological terrain. I found it to be true, for the most part. The beginning and end were less physically demanding than the middle days. After a blister popped and got infected on the 8th day, i was glad to only have to limp 4 hours a day instead of 8. And yes, it really sux to have an infected toe while traveling.

One thing that surprised me was how brown the mountains were. Hardly any dirt, just rocks – various rock colors – purple, red, yellow, aqua/green, white, black, etc, but mostly brown. I was also surprised to find so many “tea houses” along the trail. A tea house is often a tiny stone house where people stop to have … tea. (never would have guessed, that, would ya?) mostly chai, a tea with milk, sugar, and a few spices. In fact, every night except once we had a tea house. They also had ramen noodles, potato chips, and a few other snacks. A few times they even had beer – a delishous treat after a long day’s hike, even when it was warm. Other interesting things included waking up next to donkeys, horses, yaks, and goats, and seeing a local festival in Karsha on the last day. That was quite cool – hundreds of people came dressed in their best, very colorful, regional clothing to the biggest Gompa in Zanskar.

Chad Rides The Donkey

The worst time on the trek was on the fifth day – the day it snowed. It was the only time in my 6 months where i was seriously asking myself, “what the hell am i doing here?”. It started with an overcast morning, warm as always, but with chance of rain i put on my “waterproof” pants and packed a jacket. As we head out, light rain started, and within a couple hours, as we were close to going over Sengi La (the highest pass on the trek, around 5,000 meters, 16,400 ft) the rain had turned to snow. At this point i my legs were soaked (don’t buy “waterproof” pants in India) as was the rest of my body. But my blood was pumping and I did not feel too cold. The snow got worse, and everybody ducked into a tea house just north of the pass. Weather was too bad to cross the pass, the locals said, so we had to wait for our ponyman to show up with the stuff so we could setup camp. We were there for about 3-4 hours, and i was uncontrollably shivering the whole time – except for a short period where an extra stove was placed near us to warm us up. That was heaven. Besides the 6 of us, there was a team from poland, about 14 peeps, another team from america, about 8, and a few guides or locals. It was cold, but it was worse being soaking wet, not moving, and nothing to do in a small tea house tent. At least i was not alone, and i knew it would end. Eventually it did, i put on my warm fleece and setup tents. Luckily, the snow stopped, and before night the sun came out again. The next day we made it over Sengi La and I celebrated by riding a donkey. Hurray.

Karsha Gompa and Mountains

My favorite part was just being in the mountains. I’ve always liked hiking and camping, but this last 6 months i could not get enough nature and mountains. And this trek had some of the coolest mountains i’ve ever seen. We would climb 3,000 feet in elevation, from a small valley up to a pass with stunning views of green grass river valleys and snow capped peaks in the distance – almost daily. I love seeing a huge mountain, slowly going up, looking around and noticing how perspective changes. I see things more accurately from above, often seeing things i didn’t even know existed. Very inspirational – i feel like i can do anything when i’m in this environment. Even though i loved my hike and would recommend trekking in Ladakh to all backpackers, i’m not sure i’d go back. If i do, it will be after i do nepal and tibet. I’ve got my eye on the popular Annupurna circuit in Nepal. I also have to check out Turkey, Iran, Egypt, Ethiopia .. Cuba and Mexico.

Bangkok WIFI

June 28th, 2007

When i first got to Bangkok in March 2007, i had trouble finding good wifi.  Well, i’m now gonna list a few spots that I ended up using – i may add to this list more later.

FREE WIFI

  • Around the Thammasat(?) University – cafeteria a good spot – near Khao San Road
  • Irish Exchange – Bar on Convent Rd (near Sala Daeng BTS)
  • The Dubliner – Irish bar on Sukhumvit, between Soi 22 and 24
  • a few other bars have free wifi on Sukhumvit

Pay (but fast)

  • A-One – hotel and internet, near MBK (national stadium BTS). 40-60 Baht/hr
  • Wendy House – 24hrs, next to A-one.  40-60 Baht/hr (Downloaded 800MB in one hour – over 1Mbps sustained!!!)
  • Old Bangkok Inn – fast, free wifi with room, expensive (2000-3000 baht/night)

iPod: iTunes SUCKS !!!

January 23rd, 2007

Well, i’m just another sucker who thought Apple designed products well. Apple products sure are pretty. But what could be the absolute worst thing that could happen when you use iTunes? Besides blowing up in your face killing your baby nephew. Yes, erasing your harddrive without warning. I backup my laptop, but not my iPod. So of course today i got my iPod wiped clean by iTunes 7. For you techies out there, its like the old “sudo rm -rf /”

What do you do when iTunes erases your iPod??? well, first stage is denial. What? no songs? eject ipod, hold it in my hand, look at artists .. blank. WHAT?? Ok, maybe i can recover .. search the web .. Oooh.. “iTunes 7 erased my iPod” happened to this guy, too. Hmm.. most of the 48 responses are people complaining how it happened to them too. OK, so maybe it did happen. Any recovery tools out there .. a few for windows, none for the mac. Let’s recheck the iPod, maybe my songs are there now. Nope. Videos gone, too. But my photos are still there. Wow.

Sigh. Luckily i have copies of my mp3s on a backup server, but i did lose all my playlists. I spent many many hours creating and tweaking these playlists – those run mixes, driving in the car mixes, chilling out on a bus mixes, and many more. I hate iTunes.

iTunes WarningOk, for the record, here’s what i did – I reproduced it to make sure i got warning message and steps correct. With my iPod plugged in, on iTunes 7 I clicked on chadpod (my name for my ipod). I clicked on the Music tab, and unchecked “Manually manage music and video”. I got the warning message in the image above – “Are you sure you do not want to manually manage music and videos on your iPod? All existing content on the iPod ‘ChadPOD’ will be replaced with content from your iTunes library.  Ok, i think “merger” when i read that, not “YOUR IPOD WILL BE ERASED”?  Clearly i was wrong.  Then I clicked Summary tab just to the right of the Music tab. I tried to sync one of my playlists automatically by checking the “Sync Music” box and selecting one of my playlists. I then had an interruption, and when i got back to my computer, I decided i didn’t have time to finish this right now, so I went to eject my iPod.  Then i got the following warning: “You have changed the settings for iPod ‘ChadPod’.  Would you like to apply these changes?”.  Umm.. Ok.  At that moment it erased my ipod – i could tell cuz it took a few seconds. Now my chadpod is blank. Wha?? Unplug from my macbook pro. Yep, wiped out. I admit that popup was a warning, but i definitely didn’t expect to lose my music and playlists. What i still don’t get is that it didn’t even sync. I have tons of music in my iTunes, none were copied.. No playlists copied. Whatever happened, it definitely was not a design flaw, it’s a bug in iTunes.

Lessons Learned:

  • Use Manual Mode to update iPod (apple info on switching to manual mode).
  • NEVER accidentally click on anything in settings – especially do not try and sync a playlist if you’re in Manual mode
  • iTunes SUCKS.

Hmm… I think i feel better now that i vented.

iPod: Copy To Play Order

January 17th, 2007

I’m very excited today .. I finally figured out how to reorder my playlists on my ipod. I’ve been using iTunes 7 on my macbook pro for a while, but could not figure this one thing out. I read numerous postings where people had the same problem i had – I reorder my iPod playlist on iTunes, but when i eject the iPod, the playlist order is still random. The only solution i found was to create a new playlist and drag each song to it one at a time in the order you want. Then remove the old playlist and rename the new one to old playlist name.

But today i found out what to do – pick the iPod playlist you want by clicking on it in the left pane of iTunes 7, reorder songs in your playlist how you want, sort on title/artist/album, and/or drag and drop how you want them. When you’re ready to save the playlist order to the iPod, goto the left pane, ctrl-click (or right-click) the iPod playlist (which should already be selected), choose “Copy To Play Order”.

EXAMPLE: Change “Favs” playlist to be sorted by album, except switch the first five items with second five items.

  1. Click your “Favs” playlist on left pane under your iPod symbol
  2. Sort by album by clicking album column in main (right) pane
  3. Save current order by ctrl-clicking “Favs” playlist, selecting “Copy To Play Order”
  4. Sort by playlist order by clicking on column to the left of the ‘Name’ column (has no name, contains just numbers). Make sure arrow is pointing up.
  5. Select first five items, then drag down right below the next five.
  6. Save by repeating step 3.

Note: this was on a Mac using iTunes 7.02, iPod version 1.2.1

For me, this is huge – most of my music is live sets and the mp3 tag info is poor. Plus i love my playlists, several are 50 songs are more, and now i can easily pull out one song i’m sick of, add another song or two, or switch the order around to my full pleasure. Hurray.

Upgraded to the Canon 400D

January 10th, 2007

That’s right. The 3rd in Canon’s Digital Rebel XT series, this one called the Digital Rebel XTi in the USA, but i like to call it the Canon 400D – less confusing. Why? For me, the main reason is to get 25% more megapixels – it has 10MP instead of 8MP. Also, i like the bigger LCD screen on back, auto-dust cleaner on the internal lens, and improved 9-point Auto-Focus system. Read more about it on digital photography review. For the record, i bought it used off of craigslist for $700 – that price includes all accessories and a 18-55mm lens, which i plan on selling with my 350D. I figure this upgrade costs me about $200.

Evil Car Thieves

January 10th, 2007

Costa Rica was awesome, but coming back to SF and having your car broken into a 3rd time was not awesome (you thought it might be, but really, it’s not. Really). I had it broken into twice in 2005, and then a year and a half before this one. Sigh. You can read the details in the Police Report. The sad part is, dealing with insurance companies is the worst part of it. So i’m not. Well, i may change my mind, but i tried to get my broken window fixed via insurance (i have AAA), and after tons of transfers they couldn’t fix it for a week. Eventually i found somebody who could fix it quickly – the folks at 89glass. Hurray for them.LG VX8300

The silver lining in this is .. i get to upgrade my phone and car stereo. Those were the two main things that were stolen, besides shayna’s art, which is not replaceable, so that sux the most. But it was nice to get a new phone. I looked at cnet and other sites, and narrowed my choices down to 3: Blackberry Pearl (nicest one, wanted but didn’t need data plan for extra $30/month), Sony_Ericsson_W810i (best multimedia phone, but not on verizon), and the one i got – LG VX8300. I had the LG VX8100 before, and found it extremely robust. Also, I found out that if i left verizon or stayed on verizon, i’m still giving them money for 6 more months, so i decided to stick with them and the LG (only one of my three that verizon offered). Tip – if you loose your cell phone, just buy another one off of ebay and take it in to get activated (good guys activated it for $10).

The other silver lining was upgrading my car stereo. I like this stuff, so i enjoyed shopping around, looking online at crutchfield and bestbuy, going local to Peter’s Auto Radio and Auto Symphony, ending up with the Pioneer DEH-780MP. It works well with my Sirius satellite, it has great sound with subwoofer controls, and i got the Ipod adapter so i have direct connection to my ipod – better sound quality, pick ipod playlists/songs/etc from the stereo, plus recharge mr. ipod at the same time. I also bought the bullet and got a Viper Car Alarm. Next time those kids wanna break my window for my stereo they’ll have to do it while going deaf.

My blog has moved

January 7th, 2007

UPDATE:  I moved blog again, from free wordpress.com to my own server, chadnorwood.com, on 10/30/2007.  More.

Well, i did it. I’ve started migrating stuff off of samo.org, my personal server at home. The only affect this has to my blog is that the URLs have changed .. instead of http://samo.org/blog/travel/40, the link will be http://chadnorwood.com/2006/12/21/pura-vida/. But since nobody directly links to my blog anyway, this will probably not matter.

I figure my blog would be one thing easy to move, and the great folks at wordpress made it easy. I considered blogger.com and another free wordpress hosting site, blogsome.com, but went with wordpress.com because of the import/export feature. See more on wordpress.com vs. blogsome.com. Knowing wordpress.com has an import feature, i first had to export my current blog and did so with wordpress export by Aaron Brazell. This was a easy script, but there was a couple things – You might want to abort unless you’re interested in techie stuff.

I installed the export plugin script, wp-xmlmigrate.php (nov 15 2006 version), but it gave me a MYSQL error with categories. I ended up having to edit the export_cat_list() function’s SELECT line – i removed “category_count” and it exported my blog to xml successfully.

On wordpress.com, my first import resulted in nothing. But then i decided to create all the categories/tags used in the xml blog file manually, then try import again. Success. Not sure if this is a result of my hack to export_cat_list().

That’s it. Now i’m off to play with themes and stuff.

Free Wireless Cafes in SF

January 5th, 2007

Well, here i am, on the internet alot, enjoying the 3 cafes i know that have internet, and wondered how many other free wireless spots are there in San Francisco. Since i just started yelping, i love how they plot stuff on the maps for you, so i decided to create a yelp list, listing Free Wireless Cafes. However, i haven’t been to all of them .. yelp makes you review something in order to add it to your list (I think lists could be just bookmarked items, too). But it is my goal to visit all of them in the next couple weeks, and update my reviews appropriately. And just to give props, i got some of my info from auscillate.com

UPDATE: I found anchorfree.com’s amazing wireless list.